Shipping Policy
At Luxe and Gifts, we strive to provide a smooth and reliable shipping experience. Please review our shipping policy to understand our process, delivery times, and charges.
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Custom or personalized items may require additional processing time.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | [Specify Cost] |
| Express Shipping | 2-5 business days | [Specify Cost] |
| International Shipping | 7-15 business days | Varies by location |
- Delivery times may vary based on location, shipping carrier, and unforeseen circumstances.
- We are not responsible for delays caused by customs, weather, or courier issues.
3. Shipping Charges
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for orders over a certain amount (if applicable).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the courier’s tracking portal.
5. International Shipping
- We ship internationally to select countries. Additional customs duties, taxes, or import fees may apply, which are the responsibility of the customer.
- Delays due to customs clearance are beyond our control.
6. Undeliverable or Lost Packages
- If your package is lost or undelivered, please contact us at [Your Contact Email] for assistance.
- If a package is returned due to an incorrect address provided by the customer, reshipping charges will apply.
7. Damaged Packages
- If your package arrives damaged, please report it within 48 hours with photos as proof.
- We will work with the courier to resolve the issue and offer a replacement if necessary.
